Open Monday-Friday 7:30am till 5:30pm!

Our Commitment

Providing our customers with quality automotive repairs in a timely manner - at a fair price!

Here at Don's we have a policy of Customer Commitment that we practice each and every day. This Customer Commitment has served us faithfully for over 28 years. We believe our continuing practice of this policy has helped us become the Don's Service Center so many people have come to know and trust. Our Commitment to You - is as follows:

At Don's we treat each and every customer in a fair and honest manner. We offer a professional and courteous staff whose main goal is to ensure that You, the Customer, are always satisfied with our work.

We have always made the extra investment needed for the latest in training and equipment. Without a doubt - we are one of the best equipped service shops in the Wabash Valley.

Our technicians are A.S.E. Certified. A lot of our technicians are Master Certified . At Don's we strive to employ only the most highly trained staff. Our Technicians are constantly upgrading their skills and Certificates to keep up with a constantly changing automotive industry.

We schedule our jobs by appointment and match your job to the correct Technician. We do not allow our Technicians to "learn on your auto". We place each job with a Technician that has the proper knowledge and training to handle the repair.

Our Technicians are paid an Hourly Wage - not a flat rate system based on jobs completed. We also do not use any type of Parts Sales Bonus that seems to be popular in some service shops. We do this so our technicians can give your vehicle their full unbiased attention and effect the very best repair possible. Here at Don's our goal is to Fix it Right -The First Time!

We can always provide you with a detailed & understandable estimate prior to the work being completed. We understand the impact that unexpected auto repairs can have on a Customers budget and want to help any way we can.

We realize that most of our Customers have busy schedules. To help accommodate your schedule - Don's operates a Free shuttle service from 7:30 am to 5:00 pm to help soften the inconvenience of having your auto serviced. We also have an "Early Bird" drop off envelope service at both of our locations for those customers that wish to drop off their vehicles during odd hours.