I was just in a few weeks ago for a new tire and as (bad) luck would have it, I managed to get yet another foreign object in the sidewall of a tire. This time, it would have been a terrible idea to do any significant driving on it because the foreign object protruded enough to make driving rough. I was in a bind because my daughter had a doctor's appointment at 9:30 am the next day. I went to Master Car Care right when they opened at 7:00 and told them my issue. Immediately, a new tire was ordered and my spare was put on the car. When I left, the low pressure sensor came on. Even though I knew it was because I had a spare, I stopped to look at the tires and saw that the spare looked kind of low. I called and was told to come right back in. Not only was the spare aired up, the other three tires were checked too just in case....with a smile! No rolling eyes. No attitude. No problem. You made sure I got my daughter (and her sisters) to the appointment safe and on time. When the new tire arrived later that day it was put on in a matter of minutes with the same good cheer. Do you guys do warranty (not extended) work or regular prepaid maintenance on VW's? I can't believe I have lived within a quarter of a mile from you and didn't know how awesome you were! There are many types of service where honesty, value, and promptness are hard to come by....A/C repair, electrical repair, plumbing, and auto repair, to name a few. I've got the A/C service and now I have the auto repair. Know any plumbers or electricians who live by your standards? I'm all ears!
Glad we could help you get back on the road! Yes, we handle regular and extended warranty and maintenance on most vehicles. As a local neighborhood shop, we appreciate your business and will work hard to continue to earn your confidence. Byron Rusk, Owner
- Don's Service Center