They were able to fix my bumper with just a part - did not try to sell me a whole new bumper. Fixed my door with a new part too. The BMW place would have charged me a fortune to do what Master Car Care did very reasonably. They found one service item that needs to be addressed but they did not pressure me to do it right now. I felt like I was dealing with a very honest business.
At MCC you are kindly greeted,receive personal attention, staff is dressed appropriately and everyone speaks well. Everything was explained CLEARLY to me and I was kept notified of progress. Most importantly, they really seem to care about the job they do. So different from other places where staff & service is sleazy and you feel like you've just been ripped off.
Professional, prompt, fair and trustworthy
I was favorably impressed with the service at Master Car Care. I noticed my headlight out, drove to Master Car Care and VIOLA, it was replaced.
Great service, friendly atmosphere, and I had my car back the same day! I will return for all my car's needs. Thank you.
We were provided with excellent customer service.
Very quick service, fair price
Steve did a very good job for us, and even though it was more than we expected, he explained the reasons in a way a novice like me could understand.
Treated well. Solved problem my other shop did not.
another good experience. like the new management